A good relationship with your suppliers is very important… but a great relationship with your suppliers can separate you from your competition.
We just finished one of our regular Quality Assurance Field Inspections as part of our on-going dealer agreement with Solar Manufacture SunPower (NASDAQ:SPWRB)
Several times each year, we submit at least three (3) recently completed installations, preferably with customer data for installed systems that have been approved by the utility and building department within the last three (3) months.
If you’re not “in the industry” you might not have heard of SunPower. But for those that are in Solar, it’s well known that their leadership, technology and commitment to customer service also makes them the trusted choice for businesses like Wal-Mart, Johnson & Johnson and PG&E.
These surveys are an example of why they are considered #1 in our industry and why we’re honored to be working with them. Yeah – we love this company.
If you are reading this, and you’re customer of SunPower and/or REVCO, know you’re in good hands. If you’re not and want to be… give us a call! Or, if you’re just reading this for fun, take note of this ancient and reliable practice of customer feedback and surveys. It is one of the keys to long lasting trust, relationships and quality throughout the entire ecosystem of manufacture, retailer and customer – no matter what industry you might find yourself in.