800-274-3638 and 949-367-0740
877-97-REVCO and 760-321-2704
Sales/Service phone hours: 8am til 8pm
When it comes to the complete process of going solar, we have tons of accolades and positive remarks from our dear customers! We have to admit that the secret to our business longevity is primarily because of the loyalty of our happy customers.
They come to us when its time to look into solar as their sole renewable energy solution, as well as, for any maintenance and service of their customized solar system.
Here are just a few letters we have collected along the way. Read them and when you're convinced that Revco Solar is the only choice to go solar in Southern California, please don’t hesitate to pick up the phone and call us to schedule your own free, no obligation solar evaluation here.
Dear Ms. Vogel:
I wanted to formally tell you how wonderful, professional, and proficient the two young gentlemen, Robert and Ralph, who installed my solar panels yesterday, were. They were punctual and polite, and prior to installing the panels, asked me to look at the placement of each panel to ensure that is where I wanted them, and to make sure I would get the most sun exposure. I couldn't thank them enough for that. Had my pool contractors communicated with me like Robert and Ralph did, I wouldn't have had half the problems I ended up having.
These two gentlemen worked from approximately 8:30 a.m. until 5:30 p.m., with a very quick break in between, and that break included getting the stucco paint for the plumbing. I was so pleased with their work and attitude that I wanted to give them a tip (and money is exceptionally tight for me right now due to being a newly single mother of a special needs child); however, they would not accept my tip. Therefore, the least I feel I can do is to write a letter on their behalf.
I have received many flyers in the mail for solar panels in the past few months, which has given me reason to doubt my decision to go with REVCO Solar. However, because of Robert and Ralph's professionalism, I am now very grateful I chose REVCO.
I would recommend REVCO and especially Robert and Ralph to anyone interested in installing solar panels.
To Whom It May Concern,
I wanted to write this to your company to let you know how pleased I am with the work that was done on my FAFCO Solar Pool Panels.
The 2 workers ( Juan & Adrian), did an excellent job on the unit, they were very professional in their work ethics, not only the quality work, but also the explanation of how the unit worked.
I had a problem with the unit after only 2 days of use, the entire pool unit shut down, on Monday we called the office and even after a long day installing another unit, they cam by my house ( 7 PM) and found out why the unit had shut off and fixed it for me.
I do feel both Juan and Adrian went above their job to take care of me and for that I wanted to write your company to let you know that these two employees are a very big asset to your entire unit.
John and Diana King
To Aaron, Craig, Dick, and the rest of the Revco Crew,
Count me in as a member of the REVCO / FAFCO Fan club! Three days after the installation, I was confronted with an 88 degrees pool that never saw higher than 76 degrees at this great (but cool) coastal location.
I am a believer now!!!
Great installation - neat work, relatively quick and best of all, I don't even know that its up there! Please know that I am sincerely appreciated all your efforts. Being a good reference for the REVCO / FAFCO solar thermal system will be my pleasure... and easy!
Thanks for a great job,
Keith D. Wisbaum
June 21, 2007
Mr. Richard Vogel
26631 Cabot Road, Suite B
Laguna Hills, CA 92653
Dear Mr. Vogel,
These days, after any kind of service call from anybody, it is rare for me to write letters other than complaint letters. This is not a complaint letter. For the past several weeks, I have been working with Tim Folster, who I understand is Revco’s new Service Department Manager, to arrange warranty replacement of some very badly leaking FAFCO panels.
In the past, getting anything like this scheduled and performed could be frustrating and not customer friendly. Thanks to Tim, the work has now been completed promptly, courteously, and satisfactorily, without the sort of mind numbing difficulties I have previously encountered.
For the first time, Revco made me feelike a valued customer. I won’t forget that! Revco is to be commended for seeing a customer relations problem and fixing it by making changes in the service department. Your decision to place Tim in charge looks like a winner to me. He is courteous, returns phone calls on time, understands customer problems, is decisive, and does what he says he will do.
Revco’s customers can’t ask for more than that!
Jan D. Romanoff
This note is to let your company know that the people you assigned to install a solar system at my home were very professional. Especially Juan. He is a take charge person who knows what he is doing and why. His knowledge of the electrical codes is very good and his skills are excellent.
Juan is a really good guy for you to send to customers. Even when I pick on him, he listens to what I say and then solves the problem. The job looks good and worked the first time.
The Riverside County Inspector told me, "This solar job is one of the best we have seen, if not the best. It is clean and professional." They liked the way it was done and had no problem approving the installation.
In today's mail, I received my yellow net metering tab from Edison. I am looking forward to seeing those low SCE bills!
My entire experience with REVCO has been nothing but positive from the inistial sales call through to the completion of the project, every part of the process was handled professionally and efficiently. Mark, Matt and the rest of the installation tema were outstanding.
And, Lauren always had answers to my questions along the way. I will be more than happy to recommend REVCO when friends and neighbors inquire about my solar electric installation.
Feel free to use me as a referral.